discover | Thursday - 18 / 07 / 2024 - 8:43 am
When we talk about “digital transformation,” the first thing that comes to mind is adopting technologies such as artificial intelligence, machine learning, the Internet of Things, and so on. While updating the technology package is an essential part of digital transformation, it remains just a “part.”
It should be noted that “digital transformation” is not a specific strategy but an ongoing process that uses technology to enhance your organization’s operations, culture, profit models, and workflows (all of which are tasks that ERP systems are supposed to handle). So, if you’re planning to invest in a system like Logix, you’ll need to understand some of the more specific ways in which ERP systems support digital transformation.
In light of the recent transformations in the economic landscape (particularly the massive advent of generative AI), it’s worth thinking about how ERP is helping us pave the way for success in this new reality.
Advanced analytics, business intelligence (BI), and visual reporting tools are crucial during digital transformation, enabling you to leverage data to achieve specific outcomes. Data literacy is now a prerequisite for growth. Real-time data extraction and analytics are also essential for competing in today’s economy. This is where Logistics (ERP) cloud systems come in, paving the way for digital transformation at all levels by providing actionable insights to the entire organization. Automation and AI analytics make it easier to analyze more data points, model different scenarios, and take the right action at the right time. However, none of this is possible without an ERP system as the “single source of truth” for your organization. And let’s not forget the fact that cloud solutions are more seamlessly integrated with other cloud systems.
As an increasing number of organizations struggle to meet the ever-evolving demands of the increasingly harsh digital landscape, automation is no longer just an advanced strategy. It is a fundamental pillar of digital transformation.
ERP automation supports transformation at every stage. Early on, organizations can leverage newfound visibility to automate basic tasks like data entry or redesign processes to make it easier to access information or collaborate with colleagues remotely. These “smaller” improvements can yield high-impact results; such as increasing efficiency and productivity by eliminating manual tasks, reducing operating costs, and maintaining data accuracy and integrity so that it continues to generate value.
Automation also enables you to capture more data that can then be used to drive continuous improvement. For example, you can monitor newly automated processes and take immediate action if they are not achieving the results you were looking for.
Visions become more valuable over time, providing a foundation for organizations to gradually bring more technologies into the group – the Internet of Things (IoT), digital twins, process mining, and so on – and support the next stages of transformation.
Compliance automation helps organizations save time and prevent errors from putting them at risk. Employees spend less time updating and enforcing policies, while built-in safeguards prevent mistakes that harm the company.
Perhaps one of the most prominent strengths of Enterprise Resource Planning (ERP) systems is their ability to enhance the customer experience. It is self-evident that “customer-centricity” is a primary driver – and an ideal outcome as well – of digital transformation.
Logix ERP system can help you align internal operations to meet customer needs. Business leaders recognize the importance of prioritizing the identification of key customer interactions and then leveraging digital data to personalize the experience.
What also distinguishes Logix is its integration of ERP with systems such as Customer Relationship Management (CRM) and e-commerce to unify customer data (in addition to helping improve inventory management, pricing, and supply chain operations).
On-premises deployment is still the most common choice for medium-sized businesses. However, digital transformation means relying on the cloud in one way or another. And it’s easy to see why:
Cloud-based ERP systems are scalable, cost-effective, and offer strong cybersecurity guarantees. The cloud also provides a modern platform for deploying new technologies.
Some companies we know are implementing on-premises systems that are cloud-ready and can be migrated to the cloud later. This allows them to move to the cloud at their own pace, based on their individual business strategy, resources, and evolving customer needs.
Most of the clients we have worked with have been open to the change. In fact, they often seek change because they are facing obstacles to the growth of their businesses. They don’t just want to upgrade (or switch to another system), they come to us looking for ways to improve operations. In many cases, growth comes from expanding product and service offerings to better meet customer needs. Upgrading and accessing information is what helps them achieve their goals more effectively.
Enterprise Resource Planning (ERP) systems like Logix facilitate access to crucial data and work tools from anywhere. According to a 2022 Forrester report, only 10% of companies will fully adopt remote work in the next five years, while 60% will embrace hybrid/ blended models.
Here’s where a critical issue arises! Remote/ hybrid work fails when organizations fail to invest in the tools or training that make it successful. In other words, when your team works in dispersed groups, it leads to information silos, creating customer confusion, undermining brand compliance, and hindering decision-making capabilities. Employees may struggle to find essential information about a customer or account, for instance.
Furthermore, working on disparate systems opens the door to security risks, as it’s challenging to secure all connected/disconnected data sources.
The solution, as evident, lies in adopting cloud-based ERP systems (and Logix system here is able to securely share your organization’s data and break down silos).
Let’s be realistic, old systems have become a barrier to digital transformation! They lack the integration capabilities found in cloud systems. Old systems make automating manual tasks difficult. These old systems collapse under the weight of constantly expanding large datasets, making it difficult to align around a unified business strategy and deliver a consistent experience. On the contrary, cloud-based Enterprise Resource Planning (ERP) systems represent the first step in the digital transformation journey. You will be able, out of the box, to access AI-driven reporting tools, automated operations, and an integrated data system that covers all aspects of your business.
Our mission at Logix is to help you transition to an ERP system, are you ready to start your digital transformation?