The world of technology is witnessing rapid developments, especially in ERP systems. Recently, the term business process automation (BPA) and digital process automation (DPA) have appeared, which includes eliminating the need for manual intervention by automating all activities and procedures within the facility from the beginning of data collection to decision-making processes. The importance of automating these processes or procedures consists in the following:
Digital Process AutomationReducing human errors by automating activity processes and procedures and obtaining accurate and reliable results so that sophisticated processes are designed to follow a set of rules and directives, which leads to more accurate data and fewer errors. One of the main benefits of DPA is the ability to streamline operations and eliminate failures in performance. By automating processes, organisations can reduce errors, speed up task completion, and ensure greater transparency and compliance with regulations and standards. This, in turn, leads to better customer satisfaction as customers receive faster and more accurate service.
Improving productivity and work efficiency by simplifying and unifying work procedures at the level of different departments and sections.
Saving time for the team to focus on other tasks.
Improving customer service by automating processes that used to be done manually.
Improving communication within the organisation and speed up decision-making processes.
Managing data more effectively and securely.
Automating marketing efforts, saving time and money while reaching a larger audience.
Digital Process Automation the resource planning system – Logix ERP provides innovative tools designed with the latestDigital Process Automation programming technologies. These tools work within an integrated system to automate business processes consistently and homogeneously with the automation of digital processes. It is based on the best practices in this field. Implementation is carried out through a cadre of consultants with experience in analysing business processes and digital processes and then proposing what is best for the workflow in a simplified and more efficient manner.
What does the LOGIX ERP system offer its clients regarding implementing a digital process automation plan?
Logix ERP system approach is oriented to meet customer demands as a first consideration by configuring and setting up multiple Logix modules and systems:
Financial and accounting systems
Administrative systems and human capital management
Supply chain systems
Project and task management systems
Other integrated systems that operate through an intelligent cloud platform that provides ERP solutions at the highest international standards that cover all the requirements of its customers from various sectors are also offered.
To implement the digital process automation plan, knowing and determining where to start or how to create and prepare the documentary courses within the required automation journey may be challenging. Therefore, a consultant team and LOGIX experts depend on their long experience in this field and on the capabilities of the system to allocate the client’s requirements and build the correct plan within implementation steps; we list here the most important of them as follows:
Convincing the team:
Based on the team’s convictions that digital transformation is a collective effort, the Logix team is keen, before starting the implementation of the process automation plan, to ensure the enthusiasm and acceptance of the customer and his team of employees on this principle and at all levels so that he does not face future barriers or obstacles during the implementation of the plan.
Study and analysis of current operations:
The implementation team and consultants at LOGIX relied on the long experience it gained from implementing many projects in various sectors (financial – service – production) in studying and analysing the client’s current operations before starting any step. He also believes that it is challenging to begin automating digital business and processes before you understand and have a complete picture and vision of how the current workflow required to be automated, and this helps him identify the areas in which the automation plan can be implemented and to move through the digital transformation journey smoothly.
Determine the start:
The beginning of any plan to implement the automation of business and digital processes must be confined to a limited scale and focus on the primary operations that will have the most significant impact, and then the steps will follow to include other cases so that the effort and focus on automating everything is not dispersed at once, and thus the team loses control and control,
Benefit from the experience of the client team:
Logix’s team of experts and consultants is keen to meet continuously with the client’s work team and listen to them as they are the ones who practice the work themselves and are more knowledgeable of all the minute details in their work. Thus, the Logix team benefits from the client’s team’s participation in the implementation of the transformation and automation plan, which reinforces their belief that the whole process deserves the necessary effort and enthusiasm for the success of the project and that its success will lead to an increase in the productivity and profitability of their organisation.
Professional customisation:
Logix ERP clients belong to different business sectors, including service, industrial, commercial, education, health, etc. Due to this diversity of activities, the Logix team has gained a long accumulated experience in customising system units and constantly developing them to cover the customer’s requirements, whatever their activity and changing needs. A continuous customisation and development plan is built for each customer within the master plan for transformation and automation to suit the specifics of work and the details of the various activity operations so that when implementing the Logix system, the customer discovers that the system was designed and built from scratch to meet all Requirements in every detail and a professional manner.
In short, the issue of DPA implementation has become increasingly important in recent years as organisations strive to remain competitive in a rapidly changing business environment. With the advent of digital technologies, organisations are under tremendous pressure to improve their operations, reduce costs and deliver a better customer experience. DPA helps organisations achieve these goals by running redundant, time-consuming processes and freeing up employees to focus on strategic activities.
DPA has also become essential for organisations to gain a competitive advantage. It’s an exciting frontier with plenty of opportunities for improvement and innovation. Organisations that master digital process automation are ready to succeed in the digital age.