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Logix’s Supply Chain ERP System
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Logix’s Supply Chain ERP System

discover | Tuesday - 20 / 02 / 2024 - 6:50 pm

What concerns supply chain entrepreneurs? (supply chain management)

To be honest, we didn’t think about the above question before. Supply chain ERP system management, business owners did not appear to be among our target audience. Accordingly, we excluded them from our marketing messages until we received a “mayday” message from one of them!

I’m tired of endless strategies.

That was the title of his letter. In which – after greetings and expressions of gratitude. He spoke of his desire to surpass his rivals. He paid huge sums of money for “courses” and “digital solutions” to no avail. The level of competition in the field of supply chains – as he put it – has reached its peak… And to make matters worse, the disgusting field of dropshipping has appeared on the scene!

It may seem to you like an ordinary complaint. But you’ll change your opinion. When you know that the sender of the message owns one of the largest supply chain brands in the Middle East.

Particularity of supply chain companies

Our team has long likened supply chains to the blockchains. That digital currencies rely on entirely. They both need full energy.  Because the first step to dealing with an intractable problem is to divide it. We decided to “disassemble” the field of supply chains to find out what it really is, and we found 3 main flows in supply chain companies:

  • Material flow: It includes the movement of the product from the supplier to the customers, Its return from the customers to the supplier (for example, in maintenance cases).
  • Information flow: which entails the ability to track orders and delivery progress.
  • Financial flow: invoices, receipts, etc.  This flow requires the highest level of cooperation between supply chain members to prevent catastrophic errors.

What is shocking here is that. According to the Manufacturing Status Report for 2021, 97% of retailers suffer from supply chain management. This management drains the  time of these retailers. This means that we (for years) have neglected to provide a solution to their problems, even though the solution is in our hands… In other words, we unknowingly have neglected a giant group of customers.

Logix ERP supply chain system

After recovering from the shock, we wrote a detailed reply to the client. In the reply we explained how ERP systems (Logix ERP System) help him simplify and improve the supply chain management process to surpass his competitors and achieve more profitable results.

Our dear client (the supply chain entrepreneur)

After Greetings,

So, we have reviewed your message in which you mentioned the problem and have found a solution for it. The solution is divided into several stages:

Planning the supply chain so that production matches demand

If you wish to surpass your competitors, you must be there when they aren’t there. ERP systems help you do this by setting and changing supply chain indicators as follows:

  • Determine the required inventory levels.
  • Improving warehouse resource management and automating inventory handling.
  • Planning the product delivery dates accurately.

Resolving resources conflicts in a supply chain task list

We know how difficult it is to deal with the procurement and delivery of goods and services in the supply chain (starting from resource procurement to order fulfillment and product delivery), especially as the market expands and globalization increases.

Therefore, you need a more efficient management method, and you will not find anything better than a machine. We talk about the automation feature in ERP systems, whether automating communication with suppliers for orders or automating the steps of the customer journey.

Most of the problems you’re having – and sorry for saying this – are caused by too many errors committed by your employees’ manual input.

Inventory Management

We know that inventory management is your primary concern. Proof that you are angry with the owners of drop shopping stores. For their success in dispensing with the “mother of problems”:

  • They don’t have to suffer from an inventory error that could disrupt the entire supply chain, cause delays, and make customers unhappy (or even angry).
  • Nor do they have to deal with the accumulation of excess inventory, increasing storage costs and wasting warehouse space.

In general, warehouse management systems provide you with a radical solution to this problem. It is enough to know how – and with extreme accuracy – your supply chain supervisors will know which production line resources are being used and for which shipment in real time.

Customer service after completing the deal

We know that you would not have reached your current position in the market. If it were not for the courtesy you dealt with your customers. However, there is a side that your employees may be hiding from you! It is: loss of customer loyalty.

For example, do you know how many late goods deliveries there are?

Do you know how many shipments that mistakenly arrive to a customer who did not order them? 

Are your employees proficient in handling return requests?

God forbid we should question the credibility of your employees, perhaps it is simply a matter of “lack of control.”

For this reason, we recommend that you use an ERP system that provides you with a central digital repository of customer shipments and all delivery details so you can:

  • Register and track shipping operations.
  • Automatically update and store all this information.

additionally, We want you to completely gain the market with greater flexibility and customization in the customer experience. You agreed with us, don’t you?

Comparing the company’s actual performance with its goals

We understand from your message, you use multiple independent systems and workflows for your company’s supply chains. Maybe that’s why you feel lost in all of this and don’t know where to start!

You’ll be astonished at how ERP systems can organize and aggregate information to ensure you can quickly identify and resolve any unexpected discrepancies across the supply chain.

The information gathered from your ERP system gives you a comprehensive view to create a more effective supply chain management (SCM) process.

Finally, we have mentioned a lot of ERP systems, and we can assume that you are looking for a way to choose the most suitable system for supply chain management.

Well, first of all, you need to assess your needs: make a comprehensive assessment of your supply chain operations to identify weak points, areas for enhancements, and your requirements.

This will serve in choosing the right ERP system. Next comes the stage of choosing the provider.

It is true that our ERP system may have been the best in KSA (according to our customers’ opinions), but we advise you to choose between systems specialized in supply chain management. Look for those with a proven track record in your field.

Don’t forget to make sure the system is flexible and able to adapt the expansion in your business. It should accommodate your company’s future growth without requiring extensive modification. On the other hand, evaluate the integration capabilities of the ERP system you have chosen with your current systems.

Compatibility assessment is vital for smooth integration

So, When talking about smooth integration, make sure you understand the customization options within the system, as they need to be adaptable to your company’s unique supply chain operations (without being overly complex). This is first..

Second, the system must have an easy-to-use interface.

Take total cost of ownership (TCO) into account, including licensing, implementation, training, and ongoing maintenance costs. Make sure it aligns with your budget. 

You agree, don’t you?

Choose an ERP system with a distinguished technical support team behind it. Timely support can be crucial during and after a deal.

That’s all we have to offer, and if you need any further assistance, then don’t hesitate to contact us.

Have a nice day.

A happy end to the story

Three business days passed since we sent our reply and then the client honored us with a visit to get to know the Logix ERP system up close.

We can say that enterprise resource planning (ERP) systems have emerged as a trump card in the field of supply chain management.

First and foremost, ERP systems provide a unified platform that integrates various business functions, starting from inventory management to purchasing and production scheduling. This integration eliminates data silos and promotes real-time collaboration between different departments, leading to improved visibility and decision-making.

Furthermore, the data-driven insights provided by ERP systems for supply chain management enable organizations to accurately forecast demand, reduce excess inventory, and reduce carrying costs. In addition, these systems strengthen supplier relationships through automated communication and performance monitoring.

Ultimately, ERP systems enhance supply chain management by increasing efficiency, reducing costs, and mitigating risks.

As a result, the business landscape continues to evolve, acquiring ERP systems is not just an option but a necessity to achieve sustainable growth and competitiveness in the global market.

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